Why Associate with Netnukes?

Reactive Response

We are vigilant to ensure that your network and systems are running without any problem and we are understanding the importance of the quick resolution when something happens. We guarantees a non automated response in 20 minutes after creating the ticket. The maximum time for the resolution will be 5 hours and sometimes it can vary depending on the complexity of the task. Customers are getting the flexibility to generate tickets and sets priority when an issue occurs. Apart from the ticketing system, we provide support over Phone, Email and chat. Depending on your requirements you can choose one of our plans to ensure that your network and systems are safe. Please see our plan details and drop a message, if you are interested. We would be pleased to offer plans much suited to your requirements. We conducts service review meeting every month the to ensure the quality of the support.
 

Expert Solutions

With more than 10 years of experience and catering wide range of clients across the world, our support teams are capable of handling all kind of support requests and able to provide resolution at the earliest. We have qualified and experienced pool of network engineers with Microsoft, Linux and Cisco certifications able to deliver quality solutions as soon as the customer request for a support. Some of the certifications possessed by our employees include MCSE, MCP, RHCE, CCNA, CCNP etc. We are keeping a pool of bunch employees for meeting the urgent demand.
 

Competitive Pricing

Our development center is located at Kochi, a place with high density of science and technology personals in India with a burdened cost of less than 15 dollars. Operational costs, power and rental are less than 50% when compared with other major cities. Our sophisticated support tools, high performance computer systems and networks help us to reduce the functional costs and ensures effective utilization of resources which help us to provide solutions at least price.
 

Customized Plans

We offers various custom tailored plans that are specifically designed to meet all the categories of customer's requirements. We are providing the flexibility to create and choose more comfortable plans. Please contact our support engineer to customize our plans that will be more suitable to your specific requirements.