| Plan Name |
Number ot Tickets |
Monthly Charge |
L1 Support |
L2 Support |
24/7 Support |
Dedicated Support |
Phone Support |
Email Support |
Chat Support |
| INCIDENT BASED PLAN |
| Ticket based plan |
Limited ( Min 50 tickets., maximum 30 mins/ticket, addition cost per ticket $3 ) |
$125 |
√ |
√ |
√ |
X |
X |
√ |
√ |
| SERVER BASED PLAN |
| Server based plan |
Unlimited |
$150 (per Servers) |
√ |
√ |
√ |
X |
√ |
√ |
√ |
| SHARED RESOURCE BASED PLAN |
| Unlimited Shared Plan Level1 Support |
Unlimited |
$425 |
√ |
X |
√ |
X |
X |
√ |
√ |
| Unlimitted Shared Plan Level 2 Support |
Unlimited |
$575 |
X |
√ |
√ |
X |
X |
√ |
√ |
| DEDICATED RESOURCE BASED PLAN |
| Unlimitted Dedicated Plan Level 1 Support |
Unlimited |
$875 |
√ |
X |
√ |
√ |
√ |
√ |
√ |
| Unlimitted Dedicated Plan Level2 Support |
Unlimited |
$1,150 |
√ |
√ |
√ |
√ |
√ |
√ |
√ |
| HOURLY BASED PLANS |
| Hourly based Plan |
Unlimited |
$20 Per hour |
√ |
√ |
√ |
X |
√ |
√ |
√ |