End to End Web Hosting Support

Netnukes offer 24/7 transparent technical support to web hosting companies around the world. We will ensure transparency in the technical support we are offering, which means, your clients will never know that support issues are managed by other people. Hosting companies can reduce the idle time by fully utilizing their staff and expertise into other activities (allowing you to spend more time on your marketing activities or manage other strategic aspects of business) while outsourcing the support activities to netnukes. We would be pleased to answer your customer's query under your brand name. We will directly communicate with your customers and resolve their queries on behalf of you.

Our Support highlights are :
 

• Dedicated / Shared Support
• Support over Phone/Email/Chat
• Client can use hosting provider's support software or our own tool
• Server Administration
• Ticket / Instance based Support
• Data Center Support
• Server Monitoring or Reboot
• Server Security Administration
• Server Migration/Backup Restoration
• Hourly Administration tasks
• Prompt answer from patient and friendly support person
• Service from highly skilled and efficient support engineers

We are outlining the operating system and control pannel supported by netnukes Control Panels

• Cpanel/WHM
• Ensim
• H Sphere
• Plesk
• Webmin and servers without control panel

We will provide support to following Operating Systems

• Microsoft Windows 2000, 2003, NT, XP, Vista and Windows 7
• Linux- Redhat, Debian, SUSE, Slackware
• Unix: FreeBSD, OpenBSD, Solaris