IT Helpdesk/Desktop Support

Netnukes provide cost effective remote technical support for small and medium size business. We provide remote technical assistance, web, email and phone support with a dedicated team of technical professionals. We provide front line support to companies with a varying number of PCs and Peripherals. We provide 24/7 remote technical support to your PCs when they are in the office, at home or road.

Our Desktop support services include

• Managing Firewall
• Internet Monitoring
• Penetration Testing
• Security Assessment
• Intrusion Detection Systems (IDS)
• Network Traffic Monitoring
• Corporate anti virus and spyware protection
• Security Policy Services
• Vendor Management Services

Advantages

• Unlimited round the clock support
• Branded Support
• Escalation of Procedures
• Daily/Weekly/Monthly activity reports
• Add or subtract users on a monthly basis